Privacy Policy

Derek Johnson Cleans sells digital cleaning guides and printable packs through https://derekjohnsoncleans.com. For privacy questions, email derekjohnsoncleans@gmail.com.

We may collect:

• Purchase information — name, email address, billing address, and payment details processed by Stripe (we do not store full card numbers on our servers).
• Order details — products purchased, amount paid, timestamps, and checkout metadata (for example, a mess keyword from a promotional link).
• Delivery information — email used to send download links and delivery status.
• Technical data — IP address, browser type, device type, and pages visited (via hosting, analytics, or advertising pixels if enabled).
• Communications — messages you send us about orders, refunds, or support.

We use your information to:

• Process payments and fulfill digital orders
• Email your PDF download links after purchase
• Provide customer support and process refunds
• Prevent fraud, abuse, and chargebacks
• Improve our website, products, and checkout experience
• Send transactional messages about your order (and marketing only if you opt in or as allowed by law)
• Comply with legal and tax obligations

Payments are processed by Stripe, Inc. Stripe may collect and process payment and identity information under its own privacy policy. We receive confirmation of payment, customer email, and limited billing details needed for receipts, tax, and delivery — not your full card number.

Learn more at stripe.com/privacy.

Digital files may be hosted with providers such as Vercel Blob (or similar storage). Delivery emails may be sent through providers such as Resend (or similar email services). Those providers process data only to help us deliver your purchase.

We use analytics to understand how the site is used and to improve it. That may include approximate location (city/region derived from IP), device type, pages visited, clicks, and funnel steps (for example starting checkout or viewing an upsell). Providers may include Vercel Analytics / Speed Insights and PostHog. We do not sell this data.

We also use the Meta (Facebook) Pixel and Meta Conversions API to measure ad performance and attribute purchases. That may include device and usage data, and hashed customer contact details (such as email) for matching. You can control cookies and ad preferences through your browser and Meta's ad settings.

We do not sell your personal information.

We may share information with:

• Payment, hosting, email, and analytics providers that help run the business
• Professional advisors (accountant, lawyer) when needed
• Authorities when required by law or to protect our rights and customers

We keep order and delivery records as long as needed for accounting, tax, fraud prevention, support, and legal requirements. You may ask us to delete or update personal data where applicable law allows; we may retain limited records when we must.

We use reasonable administrative and technical measures to protect information. No online transmission is 100% secure. Checkout payment fields are handled by Stripe's secure systems.

Our products are intended for adults. We do not knowingly collect personal information from children under 13 (or the age required in your region).

Depending on where you live, you may have rights to access, correct, delete, or restrict certain personal data, or to opt out of some processing. Email derekjohnsoncleans@gmail.com with your request. Include the email used at checkout so we can locate your order.

Our site may be hosted and operated in the United States. If you access it from elsewhere, your information may be processed in the U.S. and other countries where our providers operate.

We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after updates means you accept the revised policy.

Derek Johnson Cleans
Email: derekjohnsoncleans@gmail.com
Website: https://derekjohnsoncleans.com